Three Ways to Work With a Motion Designer (And Which One Is Right for You)
Project-based, retainer, or embedded. Each model has trade-offs. Here's how to pick the engagement type that matches your SaaS company's stage and needs.
Not every SaaS company needs the same relationship with a motion designer. Some need a single polished video. Others need an ongoing creative partner. The engagement model matters as much as the talent. Pick the wrong one and you'll either overspend or underdeliver.
Here are the three main ways to work with a motion designer, and how to figure out which one fits your situation.
1. Project-Based Engagement
How it works: You hire a motion designer for a specific, defined project. One homepage explainer video. One product demo. One launch campaign. There's a clear scope, timeline, budget, and deliverable. When it's done, it's done.
Typical scope: - One video, 60-120 seconds - Includes script, design, animation, sound - 4-6 week timeline - $6,000-$20,000 depending on complexity
Best for: - Companies making their first motion design investment - One-off projects with a clear objective (launch video, investor pitch, trade show) - Teams that want to test a designer's quality before committing to a longer relationship - Budgets that are allocated per-project rather than ongoing
The upside: Clear scope means predictable cost. You get to evaluate the designer's work on a single project before deciding whether to work together again. No commitment beyond the project.
The downside: Every new project starts from scratch. The designer doesn't accumulate deep knowledge of your product or brand. There's a ramp-up cost each time, re-learning your positioning, your audience, your visual language.
When to choose this: You need 1-3 videos per year and each one is a distinct project with its own brief. You're not at the stage where video content is a continuous stream. If this sounds like you, start by putting together a solid brief. I've laid out exactly how in my guide on how to brief a motion designer.
2. Retainer Engagement
How it works: You commit to a set number of hours or deliverables per month. The motion designer reserves capacity for you and builds ongoing familiarity with your brand, product, and audience. It's a subscription, not a one-off purchase.
Typical scope: - 2-5 days per month of motion design work - Ongoing content: social clips, feature announcements, product updates, onboarding videos - Monthly planning calls to align on priorities - $3,000-$8,000 per month depending on volume
Best for: - Growth-stage SaaS companies producing regular video content - Marketing teams running always-on campaigns with rotating creative assets - Companies that need fast turnaround because the designer already knows the product - Teams that want creative consistency across all video touchpoints
The upside: The designer becomes an extension of your team. They understand your product deeply, know your brand guidelines by heart, and can produce content with minimal briefing. Turnaround times shrink dramatically. There's no ramp-up cost for each new video.
The downside: You're committing to a monthly spend regardless of whether you use all the time. If your content cadence is unpredictable (busy one month, quiet the next) a retainer can feel wasteful during slow periods. You also get one creative perspective, which is fine for volume content but might not push the boundaries on hero pieces.
When to choose this: You produce 3-6+ videos per month and need consistent quality and fast delivery. Your product and messaging are stable enough that a single designer can work semi-autonomously. You value speed and familiarity over variety.
3. Embedded or Integrated Partnership
How it works: The motion designer (or boutique studio) operates as a virtual member of your team. They attend planning meetings, contribute to marketing strategy, and proactively suggest video content opportunities. This goes beyond execution. It's a creative partnership.
Typical scope: - 3-5 days per week of dedicated involvement - Strategic input on content planning and video marketing roadmap - Full production of all video assets: hero content, product demos, social, onboarding, internal comms - Quarterly creative reviews and strategy sessions - $8,000-$20,000 per month
Best for: - SaaS companies where video is a core part of the marketing engine - Teams that can't hire a senior in-house creative director but need that level of strategic involvement - Companies approaching or past Series B that need a scaled content operation - Situations where the motion designer needs deep product access and regular collaboration with product, marketing, and sales teams
The upside: You get senior creative thinking without the full-time salary and overhead of an in-house hire. The designer has enough context to be proactive. They'll identify opportunities you haven't thought of. The work is deeply aligned with your strategy because they're involved in shaping it.
The downside: This is a significant monthly commitment. It works best with a boutique studio or a senior freelancer. Large agencies rarely offer this level of integration. You need to be willing to bring the designer into your internal processes, which requires trust and access.
When to choose this: Video is central to your growth strategy, you're producing content weekly, and you need someone who thinks strategically, not just someone who animates. You want the benefits of an in-house creative director at a fraction of the cost.
How to Transition Between Models
Most SaaS companies follow a natural progression:
Stage 1: Project-based. You're early stage. You commission your first homepage explainer. You evaluate the result and the relationship.
Stage 2: Recurring projects. You've worked with the designer on 2-3 projects. Each one gets smoother because they know your brand. You start planning the next video before the current one is finished.
Stage 3: Retainer. You formalise the relationship. Monthly allocation, priority access, faster turnaround. The designer becomes your go-to for all video content.
Stage 4: Integrated partnership. Video is a critical growth lever. You bring the designer into planning, strategy, and cross-functional projects. They're effectively your creative director.
You don't need to jump to a retainer or partnership from day one. Start with a project, see how it goes, and scale the relationship as your needs grow. To see how my process works across these models, visit my process page or take a look at my work.
The Decision Framework
| Factor | Project-Based | Retainer | Embedded | |--------|--------------|----------|----------| | Videos per year | 1-4 | 12-40 | 50+ | | Monthly budget | $0-$20K (sporadic) | $3K-$8K/month | $8K-$20K/month | | Creative input needed | Execution | Execution + consistency | Strategy + execution | | Best for stage | Seed to Series A | Series A to B | Series B+ |
FAQ
Can I switch between models mid-year? Absolutely. Most of my client relationships evolve over time. Start project-based and move to a retainer when the volume justifies it. The best designers will be flexible about this.
What if I need a hero video AND ongoing content? A common approach is a project engagement for the hero piece and a lighter retainer for the ongoing volume. Many studios (including mine) offer this hybrid model.
How do I know if I need a retainer yet? If you're briefing the same designer more than once per quarter, and each project has a ramp-up period, a retainer will save you time and money. If it's truly once or twice a year, stick with project-based.
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Dan Neale is a motion designer and creative director based in Byron Bay, Australia. He specialises in motion design for SaaS companies, tech founders, agencies, and nonprofits. 15 years. 500+ projects. motionstory.com.au
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